Privacy Policy

SHAH JEWELLERS LTD is committed to protecting your personal data and respecting your privacy.

1. Who We Are

SHAH JEWELLERS LTD operates the website shahjewellers.co.uk. Our registered office is Unit 4, 33 High Street, Southall, England, UB1 3HA.

2. What Data We Collect

• Name, email address, and phone number when you contact us or book an appointment.
• Details of your enquiry or service request.
• Browser and device information via standard server logs.

3. How We Use Your Data

• To respond to enquiries and manage appointments.
• To provide the services you have requested.
• To send service-related updates (not marketing) where necessary.
• To maintain records for accounting and legal compliance.

4. Legal Basis

We process your personal data on the basis of contract performance, legitimate interests, and legal obligation. Where required, we will obtain your explicit consent.

5. Data Sharing

We do not sell your personal data. We may share it with trusted service providers (such as our web host or payment processor) solely to operate our business, and only under strict confidentiality.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.

7. Your Rights

Under UK GDPR, you have the right to access, rectify, erase, restrict processing of, and object to the processing of your personal data. To exercise these rights, contact us at shah.jewellers@outlook.com.

8. Cookies

Our website uses essential cookies to ensure basic functionality. We do not use third-party tracking cookies for advertising purposes.

9. Complaints

If you have a concern about how we handle your data, you may contact the Information Commissioner’s Office (ICO).

Last updated: April 2025